The Flipkart Big Billion Days Sale in one of the most awaited online shopping events in each and every States of India. Millions of customers rush to grab the best offers from Flipkart on deals of everything from electronics to fashion. In this excitement of buying products, many customers/shoppers makes sometimes lead to mistakes such as placing the wrong order or realizing a better deal after making an order purchase. We cancel our orders on regular days is clear-cut but doing this on a Big Billion Days can be quite complex or tricky.
In this guide, we will let you know that Why cancelling an order during Flipkart Big Billion Days can be challenging and provide simple steps and solutions to make your order cancel easily during the massive sale.
Why cancelling an Order During Big Billion Days is a Problem?
While Flipkart allows all their users to cancel orders before they are shipped but during Big Billion Days Sale, there are certain challanges that make the process more difficult:
- High Traffic and Overloaded Servers : During sale, there is massive spike in Flipkart traffic which can lead to system delays, which makes it difficult for users to cancel their orders in real time.
- Flash Sales and Limited Stock Items: Flipkart restricts cancellations for some items to avoid logistical issues because some products are available in limited stocks and with heavy discounts.
- Short Processing: As the Big Billion Days starts, orders are processed quickly to meet demands, and the order goes in shipping stage very quick making it challenging to cancel.
- Confusion Over Refunds: Worrying about refunds is a common thing but during big billion days, it may delay due to high volume sale.
How to Cancel an Order During Flipkart Big Billion Days step by step guide
If you find yourself in a situation where you need to cancel your order during Big Billion Days Sale, follow these steps to improve your chances of success:
Step 1: Access Your Orders Page
Navigate to your Flipkart account go to “My Orders” section.
- Mobile App: Tap on the hamburger menu(three lines) and select “My Orders“.
- Desktop Site: Click on your profile icon and click on “Orders”.
Step 2: Check If Cancellation is Available
We all know that all products are not eligible for cancellation. Look for the “Cancel” option next to your order details.
- If the “Cancel” button is visible, then click on it.
- If you don’t see a “Cancel” option, then may be your order has been processed for shipping or your product falls under a non-cancellable category.
Step 3: Contact Customer Support Immediately
- Use the Live Chat or Call feature in the Flipkart app for quick assistance.
- Explain the reason of your order you need to cancel due to any error or change of mind. Be polite while talking.
Step 4: Be Aware of Cancellation Timelines
Respond quickly! Flipkart processes their orders faster to fullfill their demands. So, once your order has been dispatched or it is out for delivery, it becomes nearly impossible to cancel.
- Orders placed during sales often move to shipping process very quickly.
- If your product is already dispatched, wait until your delivery to initiate a return or exchange.
What to do if you Can’t Cancel your Order?
If you are unable to cancel your order, here’s what you can do :-
- Return the Product After Delivery : Once you have received the product, go to “My Orders” page and select the “Return” or “Replace” option. (Note: Make sure to check the return eligibility and conditions. Some sale items may have special return policies.)
- Keep an Eye on Refund Timelines : Once the cancellation or return is processed, Flipkart usually refunds within 7 to 10 days. However, during sales it may take longer due to high demand.
How to avoid the need of cancellations?
It is good to know that how to cancel an order but avoiding this situation should be our priority:
- Double-Check Your Cart: Always review your cart before hitting the “Place Order” button and make sure that you haven’t added unwanted items.
- Compare Prices First: There are lots of tempting deals to buy the product. You take a moment to compare prices of similar product and grab the best deal.
- Set a Budget: Stick to your budget so that you don’t make a high price purchase that you might later need to cancel.
Conclusions
You can face some challanges to cancel your order during the Flipkart Big Billion Days Sale due to high traffic and limited cancellation options. However, if you follow the steps outlined above, you can improve your chances of successfully cancelling your order.
If you find this guide helpful, share it with friends who are also shopping during the Big Billion Days Sale! Happy shopping and may you grab the best deals without any regrets!